![]() If you disable the security software or firewall, the system might be temporarily exposed to security threats and risks. Try uninstalling any third party antivirus program and check if you are able to boot the PC normally. If the issue persists, please follow the next method. Please try searching for the files on the PC and check if you are able to find Multiple restarts your system might get back to your actual account.Īlso, as you have mentioned that you are unable to find the files. The reason we are asking to restart the PC multiple times is because, during I would suggest you try restarting the PC multiple times and check. Meanwhile, let us try the steps mentioned below and see if that helps in resolving the issue: Winver in the search bar on the Taskbar and hit ![]() Which build version of Windows 10 is installed on the computer? To check type: Start > Settings > Update & Security > Windows Update > View update history.ĭo you receive any pop that says ‘you have been logged into a temporary account’? May I know the update that was installed recently? To check go to ![]() It would be great if you can reply with the details requested below: It could be possible that the computer might be booting to a Temporary profile, that is the reason the icons,įirefox browser, and folders are missing from the Desktop. We understand that after an update all icons, Firefox browser, and folders are missing from the Desktop, we Thank you for writing to Microsoft Community Forums. ![]()
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